PRIVACY POLICY

Effective Date: August 30, 2026
Last Updated: August 30, 2026
United Academy (“United Academy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our website visitors, students, prospective students, clients, members, and users of our online learning platform.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use the United Academy website, online learning platform, courses, memberships, coaching programs, educational resources, forms, communications, and related services (collectively, the “Services”).
By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with United Academy, we may collect the following categories of information.
Personal Information
This may include:
  • Full name
  • Email address
  • Telephone number
  • Mailing or billing address
  • Date of birth or age information when required
  • Account username and login information
  • Business name
  • Professional or occupational information
  • Licensing or certification information voluntarily provided to us
  • Course enrollment information
  • Program participation information
  • Communications with our staff, instructors, mentors, or support team
Payment and Transaction Information
When you purchase a course, program, membership, product, or service, we may collect information related to your transaction, including:
  • Billing information
  • Purchase history
  • Payment status
  • Financing status, when applicable
  • Refund and payment-plan information
Payments may be processed through third-party payment processors or financing providers. United Academy generally does not directly store complete credit or debit card numbers when payment information is processed by a third-party provider.
Those providers process information according to their own privacy policies and terms.
Learning Platform Information
When you participate in our educational programs, we may collect information such as:
  • Courses purchased or enrolled in
  • Course progress
  • Lessons or modules completed
  • Quiz or assessment results
  • Assignment submissions
  • Certificates or completion records
  • Attendance or participation information
  • Instructor or mentor communications
  • Support requests
  • Community or discussion participation
  • Uploaded documents, images, case studies, or other materials you voluntarily submit
Communications
We may collect information when you communicate with United Academy through email, telephone, SMS/text messaging, website forms, social media, online communities, customer support systems, or other communication channels.
Communications may be retained for customer service, training, quality assurance, compliance, dispute resolution, and business recordkeeping.
Where permitted by law and with any required notice or consent, telephone or video communications may be recorded.
Automatically Collected Information
When you use our website or learning platform, certain information may be collected automatically, including:
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location derived from IP address
  • Pages viewed
  • Referring URLs
  • Login activity
  • Course activity
  • Date and time of visits
  • Website interactions
  • Cookie identifiers and similar technologies
We may use cookies, pixels, analytics technologies, and similar tools to operate our Services, understand user activity, improve performance, measure marketing effectiveness, and personalize experiences.

2. HOW WE USE INFORMATION

We may use personal information to:
  • Create and manage student or customer accounts
  • Process enrollments, purchases, and payments
  • Provide access to courses and learning materials
  • Track educational progress and participation
  • Issue certificates or completion records
  • Provide coaching, mentorship, educational support, and customer service
  • Communicate important account or program information
  • Respond to inquiries and consultation requests
  • Schedule consultations, classes, or other appointments
  • Send administrative emails and notifications
  • Send marketing communications where permitted by law
  • Send SMS/text communications where consent has been provided
  • Improve our courses, platform, website, products, and services
  • Analyze website and platform performance
  • Prevent fraud, misuse, security incidents, and unauthorized access
  • Maintain business and transaction records
  • Enforce our agreements and policies
  • Comply with applicable laws and legal obligations
  • Protect United Academy, our students, our customers, and others
We may also use aggregated or de-identified information for analytics, research, business planning, educational improvement, and other lawful purposes.

3. EMAIL AND SMS COMMUNICATIONS

If you provide your email address or telephone number, we may use that information to communicate with you regarding inquiries, consultations, enrollment, purchases, course access, appointments, support, educational updates, and other matters related to your relationship with United Academy.
Where you separately consent to receive marketing communications, we may also send promotional messages regarding programs, products, events, offers, or services.
You may unsubscribe from marketing emails using the unsubscribe option contained in those communications.
If you consent to marketing text messages, you may withdraw your consent by following the opt-out instructions provided in the message, such as replying STOP.
Consent to receive marketing text messages is not a condition of purchasing our products or services.
Message and data rates may apply depending on your mobile carrier and plan.

4. COOKIES AND TRACKING TECHNOLOGIES

United Academy and service providers acting on our behalf may use cookies, pixels, tags, analytics tools, and similar technologies.
These technologies may be used to:
  • Keep users logged into their accounts
  • Remember preferences
  • Maintain website functionality
  • Understand website traffic
  • Analyze user behavior
  • Measure advertising performance
  • Improve marketing campaigns
  • Detect fraud or security issues
Some technologies may involve third-party advertising or analytics providers.
Depending on your location, you may have the ability to reject or manage certain non-essential cookies through available cookie settings or browser controls.

5. HOW WE DISCLOSE INFORMATION

We do not disclose personal information indiscriminately.
We may disclose personal information to third parties when reasonably necessary to operate our business and provide our Services, including:
  • Website hosting providers
  • Learning management platform providers
  • Cloud storage providers
  • Payment processors
  • Financing providers
  • Customer relationship management platforms
  • Email and SMS communication providers
  • Analytics providers
  • Advertising and marketing platforms
  • Scheduling platforms
  • Customer support providers
  • Professional advisors, including attorneys and accountants
  • Contractors and service providers supporting United Academy
These providers may receive information necessary to perform services on our behalf and may be subject to contractual or legal obligations regarding the handling of personal information.
We may also disclose information when reasonably necessary to comply with law, respond to lawful legal requests, protect our rights or property, investigate suspected fraud, enforce agreements, or protect the safety and security of users or others.

6. SALE, SHARING, AND TARGETED ADVERTISING

United Academy does not sell personal information for money in the traditional sense.
However, certain digital advertising, analytics, or tracking activities may be considered a “sale,” “sharing,” or use of personal information for targeted or cross-context behavioral advertising under certain U.S. state privacy laws.
Where required by applicable law, eligible users may have the right to opt out of these activities.

7. THIRD-PARTY SERVICES AND LINKS

Our Services may contain integrations with or links to third-party websites, applications, payment processors, financing providers, social media platforms, or other services.
United Academy does not control the privacy practices of independent third parties.
When you leave our Services or interact directly with a third-party provider, that provider’s privacy policy and terms may govern your information.
We encourage you to review the privacy practices of any third-party service you use.

8. STUDENT-GENERATED CONTENT

Certain programs may allow students to upload assignments, photographs, case studies, treatment examples, questions, comments, or other materials.
Students are responsible for ensuring that they have the legal right and any necessary permission or consent to submit information concerning another individual.
Students should not upload confidential client information, medical information, personally identifiable information, photographs, or other protected information belonging to another individual unless they have obtained all permissions or consents required by applicable law and United Academy policy.

9. DATA SECURITY

United Academy uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, online platform, electronic transmission, or storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their login credentials and should notify United Academy promptly if they believe their account has been accessed without authorization.

10. DATA RETENTION

We retain personal information for as long as reasonably necessary to:
  • Provide our Services
  • Maintain student and transaction records
  • Fulfill contractual obligations
  • Resolve disputes
  • Prevent fraud
  • Enforce agreements
  • Meet accounting, tax, regulatory, and legal requirements
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Information may also be retained in backup systems for a reasonable period following deletion from active systems.

11. YOUR PRIVACY RIGHTS

Depending on where you reside and applicable law, you may have certain rights concerning your personal information.
These rights may include the ability to:
  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Request information about categories of information collected or disclosed
  • Request a portable copy of certain information
  • Opt out of certain sales, sharing, or targeted advertising activities
  • Limit certain uses of sensitive personal information where applicable
  • Withdraw certain previously provided consents
  • Appeal a decision regarding a privacy request where applicable
These rights are subject to exceptions and limitations provided by law.
We may need to verify your identity before completing a privacy request.
United Academy will not unlawfully discriminate against an individual for exercising applicable privacy rights.

12. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), where those laws apply to United Academy.
Depending on applicability and the circumstances, these rights may include the right to know, correct, delete, and obtain information about certain disclosures of personal information, as well as the right to opt out of the sale or sharing of personal information.
California residents may also have rights relating to sensitive personal information where applicable.
Requests may be submitted using the contact information provided at the end of this Privacy Policy.

13. CHILDREN’S PRIVACY

United Academy’s Services are intended for adults and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 through our Services without appropriate authorization.
If we learn that personal information from a child under 13 has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete it.
Certain United Academy programs may establish a higher minimum participation age through their applicable enrollment terms.

14. INTERNATIONAL USERS

United Academy is based in the United States.
If you access our Services from another country, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Privacy laws in those jurisdictions may differ from the laws of your country.
Where required by applicable law, we will use appropriate mechanisms or safeguards for international transfers of personal information.

15. EDUCATIONAL INFORMATION

United Academy provides education, coaching, mentorship, and related resources.
Information submitted through the learning platform should not be considered confidential medical communication with a healthcare provider unless expressly stated otherwise.
Students should avoid submitting unnecessary medical or sensitive personal information about themselves, their clients, or models through general community areas, discussion forums, or support channels.

16. BUSINESS TRANSFERS

If United Academy undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information maintained by United Academy may be transferred as part of that transaction, subject to applicable law.
If United Academy undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information maintained by United Academy may be transferred as part of that transaction, subject to applicable law.

17. DO NOT TRACK AND PRIVACY PREFERENCE SIGNALS

Some browsers provide “Do Not Track” settings or other privacy preference mechanisms.
Because industry standards regarding these signals continue to evolve, our response may depend on the particular signal and applicable legal requirements.
Where required by applicable law, United Academy will process recognized universal opt-out preference signals in accordance with applicable requirements.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business, technology, Services, or legal requirements.
When changes are made, we will update the “Last Updated” date at the top of this policy.
Material changes may also be communicated through our website, learning platform, email, or another reasonable method when required.
Your continued use of our Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

19. CONTACT US

United Academy
Privacy Department
San Diego, California
United States
Email: support@unitedacademyusa.com
Please include sufficient information for us to identify your account or request. For certain privacy requests, additional information may be required to verify your identity.
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